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Discover HSBCnet: Digital Banking Platform for Business

Ready to bank at the speed of business?

Running a business can be challenging, your banking shouldn’t be.

Bank at the speed of business. Spend less time banking and more time growing your business.

However fast your business moves, our digital banking is right there with you. We're constantly innovating and enhancing to give you more speed, convenience, control and visibility.

Simplified Digital Banking for Businesses

With the new and improved HSBCnet, experience simplified yet intuitive banking, anytime, anywhere. HSBCnet offer you a simple, secure and direct way to access your HSBC accounts and balances on the go.

What’s new?

Making everyday banking extraordinary

Clearer layout and the ability to pre-pin tabs for easier and faster navigation

One view of all your HSBC accounts

Use a summary view of all your accounts to check your accounts balances when you log in

Faster access to transactions

Quickly access you recent transactions and statements from the homepage

Easier to create payments

Fewer screens and built-in validation for easier and faster payment creation

Instant payments tracking

Quickly view payment status via desktop and mobile from the last 35 days

Real-time FX quotes

‘Preview Exchange Rate’ feature to easily calculate a range of real-time exchange rates

Access anytime, anywhere

Download the HSBCnet Mobile app on your smartphone to bank on the go

Key Business Benefits

Single platform

Access to all cash management functionalities on one platform

Ease of Use

User-friendly interface
Customisable dashboard
A range of customer support tools
General and customisable reports for visibility over accounts

Global Reach

Global platform
Multilingual functionality available

Security

Multilevel authentication and transaction signing
Encrypted information exchange with HSBC
System administrator tools to manage access rights

Key Features

Account Information Overview
View current and historical balances and transactional information relating to your accounts
Track Payments
An integrated self-service tool within HSBCnet to track your payment journey
Self Serve
Send and receive messages for different banking service requests digitally through a secure platform
Customer Alerts
Create scheduled alerts and assign recipients who will receive these alerts for specific HSBCnet events via e-mail. To provide additional security, the service also generates mandatory profile change alerts to inform the user whose profile has been modified.
Help Centre and Virtual Assist
A source of ‘Frequently Asked Questions’ information, allowing you to read content and search for answers on a variety of topics
Live Chat
A real-time support channel that offers secure online access to Helpdesk agents via a window where you can exchange instant written messages with us
NetPlus
A functionality that provides you with useful information, services and tools across two sections:
1. Protect – information on cybersecurity and fraud awareness to help you safeguard your business against crime
2. Inform – brief ‘How to’ videos on HSBCnet tools and how they work along with HSBC market intelligence and business insights

HSBCnet Self-Service functionality

professional woman walking in the office

We’re making your banking experience even simpler. Our ‘Self-Service’ functionality on HSBCnet enables you to request multiple services for your HSBC India accounts linked to the profile, directly on the platform.

You can access the following self-service requests under ‘Self-Service and Support’ section on your HSBCnet profile:

Request Balance Certificates for up to 3 years from current date and receive the certificate in Message Centre
Request Banker’s Certificates for up to 5 accounts in a single request and receive the certificates in Message Centre
Request Historical or Duplicate Statements for up to 10 years from current date in ‘Message Centre’ and view these online. You can request up to 12 months of statements per request
Update the Email Addresses that receive statements for current accounts and term deposits

HSBCnet Mobile App

At HSBC, we are making everyday banking easier, faster and secure. Our intuitive and dynamic banking platform – HSBCnet Mobile App – is designed to help businesses stay on top of their finances, anytime, anywhere.

Key Features :

Simplified biometric authentication (Touch ID for iOS and Android devices and Face lD for iOS devices)
Soft token to access HSBCnet on the go eliminating the need to carry physical security devices
Create payments to beneficiaries previously paid via desktop
Track payment status and receive notifications/alerts for items pending for action (such as transaction pending authorisation)
Mobile messaging to avail customer support via live chat
Search functionality to easily locate a particular payment
Authorise multiple payment files/transactions in one go
Share payment authorisation confirmation over mobile to the beneficiary
Soft token access across multiple HSBCnet profiles from one mobile device