Terms of use

Website Terms of Use

This section contains the terms of use of this website (Website). By accessing this Website and any of its pages, you are agreeing to these Terms.

Use of information and materials

Products and Services referred to in this Website are offered only in countries where they may be lawfully offered by The Hongkong and Shanghai Banking Corporation Limited, India ("HSBC India"). The materials on these pages are not intended for use by persons located in, or resident in countries that restrict the distribution of such materials and the material posted on the Personal Internet Banking page shall be available only to the customers of HSBC India.

Neither the Bank nor any HSBC Group members offer any financial services or products through their use and operation of this website, or gateway (the “Site”). Products or services on this Site do not constitute an offer or recommendation of any products or services provided by any of the HSBC Group members. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site shall not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside any jurisdiction where the Bank is not licensed or authorised to perform such activities (hereinafter the “Authorised Countries”).

Not all the products and services that you may be able to view via this Site may be available in all geographical locations served by HSBC Group members. You should access only the Local Site(s) associated with your country of residence (“Your Local Site”). If you own products that are not discussed on Your Local Site, information about such products may be accessible on this or another HSBC website. Products and services discussed outside Your Local Site may not be available in your jurisdiction of residence or in the Authorised Countries and may not be appropriate for you. It is the responsibility of any persons accessing this Site and any information available through this Site to inform himself or herself of and to observe fully the applicable laws and regulations of any relevant jurisdiction. HSBC Group members may decline to provide you with products and services solely based on your country of residence.

Products discussed on this Site may not have been registered or authorized by any central bank, governmental or regulatory authority in the Authorised Countries or in the country of your residence. Accordingly, you may not have the benefit of protection from the securities laws, banking laws and other relevant laws and regulations of your country of residence with respect to products or services referred to on or through this Site.

No representation is given that any securities, products, or services discussed in or accessible through this Site are suitable for you or any particular person. You acknowledge that your use of this Site and any requests for information you have made as a result of visiting this Site has not been solicited by the Bank or any of its affiliates and that the provision of any information through this Site shall not constitute or be considered investment or financial advice.

The Bank retains the absolute right to determine eligibility for subscription to any of the Services.

The information contained in these pages is not intended to provide professional advice. Persons accessing these pages should obtain appropriate professional advice when necessary.

Our trademarks and copyright

The content and information contained within our Website or delivered to you in connection with your use of our Website is the property of HSBC and any other third party (where applicable). The trademark, trade names and logos (the "Trade Marks") that are used and displayed on our Website include registered and unregistered Trade Marks of ourselves and other third parties. Nothing on our Website should be construed as granting any licence or right to use any Trade Marks displayed on our Website. We retain all proprietary rights on our Website. Users are prohibited from using the same without written permission of HSBC or such other parties. The materials on this Website are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without the Bank's prior written consent.

No Warranties

Whilst every care has been taken in preparing the information materials contained in this Website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.

Linked Websites

Please refer to our Hyperlink policy.

Email

E-mail messages sent to the Bank over the Internet cannot be guaranteed to be completely secure. The Bank is not responsible for any damages incurred by users if they send a message to the Bank, or if the Bank sends a message to them at their request, over the Internet. The Bank is not responsible in any way for direct, indirect, special or consequential damages arising out of the use of this Website.

Transmitting over the Internet

Due to the nature of the Internet transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. The Bank is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.

Downloading

We do not represent or warrant that the Website will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Website.

Governing law

These terms are governed by and must be interpreted in accordance with Indian laws. You agree to the exclusive jurisdiction of the courts of Mumbai in respect to any proceedings in connection with these terms or this Website. If any provision of these terms is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the terms which will continue in full force and effect.

Call us on:

Toll free Number

1800 274 3211

From Overseas

+91 22 5016 6043

Opening Hours (excluding public holidays): Monday to Friday 9:30 am to 6:30 pm IST and 1st, 3rd and 5th Saturday of each month.

1800 419 2266 or 1800 102 6922

For Corporate Cards (within India)

+91-080-4908 9633 or +91-040-6717 3403

For Corporate Cards (from overseas)